TRACtag Global Inc. warrants that at the time of delivery of the Products to Customer they will materially conform to TRACtag Global Inc.’s applicable specifications. This limited warranty shall expire upon one (1) year after delivery of the Products to Customer. As Customer’s exclusive remedy, TRACtag Global Inc. will use its best efforts to either repair or replace the Product found by TRACtag Global Inc. to have been materially nonconforming at the time of delivery, if Customer, promptly (however not later than thirty (30) days after Customer’s discovery of the nonconformity) sets forth in writing or email (contactus@TRACtag.global) to TRACtag Global Inc. information describing in reasonable detail the alleged defect in the Product, including the Product description, invoice number, shipment date, and such allegedly nonconforming Product is returned and received by TRACtag Global Inc. within the above mentioned warranty period. This limited warranty does not cover normal maintenance or items consumed during normal operation, nor normal wear and tear, misuse, abuse, unauthorized repair or alteration, lack of proper maintenance or damage caused by liquid damage, natural causes such as fire, storm, or flood. TRACtag Global Inc. shall not be liable for transportation, labor or other charges for adjustments, repairs, replacements of parts, installation, or other work which may be done upon or in connection with the Products sold. This warranty shall not be deemed to have failed of its essential purpose so long as TRACtag Global Inc. is willing and able to repair or replace any defective Products in the manner specified. No allowance will be made for repairs made by Customer. Except as herein provided, TRACtag Global Inc. shall not be liable to Customer in any manner with respect to the Products.
To make a Claim for Replacement under this Warranty, you must, submit all of the following documents to Us via email at warranty@TRACtag.global or mail to: TRACtag Global Inc., 92 Caplan Avenue, Suite 309, Barrie, Ontario L4N 9J2, Canada
Attention: Warranty Claims Department
Under the above warranty terms:
a) Proof of purchase in the form of a legible copy of the bill of sale
b) TRACtag Original device, all components and packaging.
All warranty claims must be received prior to the expiry of the one (1) year warranty.